In the event of premature departure we may charge for the full original booking. Cancellation 0 – 14 days before date of arrival, or no-show – visitor forfeits 100% of deposit paid. Cancellation 15 – 28 days before arrival – visitor forfeits 75% of deposit paid or 25% of full quote value (whichever is the greater). Cancellation 29+ days before date of arrival – visitor forfeits 50% of deposit paid or 25% of full quote value (whichever is the greater).
On receipt of a written instruction to cancel the reservation, we will refund the applicable amount as determined by the cancellation terms of the establishment, within 5 working days. We will charge a levy of 4.5% administration fee on any refunds processed. Should refunds to a SWIFT bank account be required, an additional R185 charge will be levied.
When settling the deposit amount our cancellation policy is agreed to and accepted by the guest/s.
Check In : from 14:00 (2PM)
Check Out : before 10:00 (10AM)